Ascend Education and Ascend Math are compliant with COPPA, FERPA, SOPIPA and similar state privacy acts.
Ascend Education does not require use of personally identifiable student information such as social security numbers, birthdates, or home addresses. Ascend Education asks that schools and school districts not share any identifying student information other than a student's name and grade level either directly, or through Ascend Math.
Our learning services for children are provided by subscription to schools, school districts, and other educational entities. Ascend Math's services are not available to children under age 18 except when they are enrolled for access as an authorized user by a teacher or other school administrator who has been authorized to do so by the child's parent or guardian. Ascend Education allows parent access to student data via their student login. Should a parent or guardian desire to update any information, we direct the parent or guardian to notify the school, teacher or educational entity of such changes.
We do not provide any personally identifiable information about children, regardless of its source to any third party.
As part of the registration process, users are assigned a login name and an anonymous password. Ascend Math will use the login name and password to identify the user on all subsequent visits to Ascend Math. It is the user's responsibility to keep his or her password confidential.
Ascend Math does not rely on third party service providers. All employees and contractors working for or with Ascend Education are required to make a pledge consistent with this privacy policy. Should Ascend Education rely on third party service providers in the future, Ascend Education will require such third party service providers to have policies consistent with this privacy policy.
We do track certain information, such as courseware and site usage. These data are used to analyze trends for internal statistical purposes only. No personal information is stored or used in any way as a result of this tracking, nor is this information disseminated to any third parties. We do not retain student personal information for longer than necessary to deliver services for school purposes.
Should Ascend Education contemplate any form of entity or asset transfer in the future, we will only contract with companies that have policies consistent with this privacy policy.
Ascend Education maintains a comprehensive security program including suitable physical, electronic and managerial procedures to safeguard and secure all student data. All student data provided to us is stored in a secure computing environment protected by secure firewalls to prevent unauthorized access. We make use of user roles, permissions and password protection to ensure that only authorized users can access student data. All staff of Ascend are provided security training and are required to adhere to a comprehensive set of security policies, procedures, and standards related to their jobs. When transferring data or using secure areas of the Website, we use Secure Sockets Layer (SSL) and Secure File Transfer Protocol (SFTP) with 128-bit encryption. This means that all the information sent between client computers and our secure computing environment is encrypted or scrambled so that no one can read it in transit. Secure areas of the site have a time-out feature. If a secure session is inactive for a designated amount of time, the session times-out to prevent unauthorized access. If you have any questions about the security at our website, you can contact us at support@ascendmath.com.
If this privacy policy changes, your new consent will be solicited via login message notifying you of such change and asking for your agreement. This privacy policy was last updated on 08/14/2019.